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psychology frequently asked questions

Fees, Referrals & FAQ'S 

Referrals are accepted from GP's, paediatricians, psychiatrists, QAS, NDIS participants or self-referrals. 

 

Mental Health Care Plans

Individuals with a Mental Health Care Plan (Better Access) from a GP or referral from a paediatrician or psychiatrist will be eligible for rebates through Medicare. With a valid Mental Health Care Plan and referral letter, you are eligible to receive a Medicare rebate of $101.55 for up to 10 sessions each calendar year. Your Medicare rebate will be processed on completion of your session. 

 

Private Health

Individuals may be eligible for rebates depending on an individual's level of cover / policy.  You will be emailed a receipt after your session for you to claim through your private health insurer.

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NDIS

NDIS services are provided for self-managed and Plan Managed plans, charged at current NDIS recommended rate.

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Private Paying Clients

Private paying clients are also welcomed. No referral is necessary.

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Fees

$220 per session in normal hours (8am - 4.30pm)

$240 per session after hours (after 5.30pm or on Saturdays)

NDIS and QAS clients are per current NDIS and QAS rates

Any requested letters, communication or reports will be charged pro rata.  

School visits or attendance at stakeholder meetings are charged at the hourly rate.

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Fees are payable at the time of consultation. ​ Credit Card and EFTPOS are accepted as methods of payment.

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Reports, letters and additional services

Requested reports, letters, professional communication, school visits and stakeholder meetings are charged according to the time involved.  

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Court Reports and Legal Proceedings

Our Therapy Place provides psychological therapy and support, rather than forensic assessments or court-related services.

As a treating psychologist, I do not prepare court reports, provide medico-legal assessments or act as an expert witness in legal proceedings.

If you require a psychological assessment or report for court purposes, a psychologist who specialises in forensic or medico-legal assessments may be more appropriate.

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Cancellation Policy 

If you are needing to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours’ notice prior to your appointment to avoid paying a cancellation fee.  This will allow us to ensure that we can provide this valuable time to other clients in need of support.

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Cancellations of appointments on the day or failure to attend appointments without notice will result in the full session fee being implemented (without any rebate able to be provided).

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Referrals

Referrals are accepted via email (admin@ourtherapyplace.com.au) or Medical Objects – Kerrie Lawler/5693305Y.  

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Frequently Asked Questions

Our Therapy Place | Psychology Gold Coast

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A little reassurance before you begin.  Starting therapy can feel like a big step, particularly if you've never seen a psychologist before. It's natural to have questions about what to expect, how appointments work, or whether psychology might be helpful for you or someone you care about.

At Our Therapy Place, we aim to make accessing psychological support feel comfortable, straightforward and welcoming.

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I've answered some of the questions people commonly ask below. If there's something else you'd like to know, please don't hesitate to get in touch.

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Frequently asked questions

Still have questions? Finding the right psychologist is an important decision, and it's okay to want a little more information before taking that first step. Whether you're seeking support for yourself, your teenager or your child, we're happy to help you understand your options.

Warm, practical and compassionate psychological support for all ages.

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Our Therapy Place ​​​​​​​​​

Psychology for Adults, Teens & Children

Suite 5, Level 3

142 Bundall Rd

Bundall, Gold Coast 4217 QLD
 

Ph 0455 140 553

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In-person appointments and telehealth available

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©2026 by Our Therapy Place

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